CRM modules

Enapps CRM module

The Enapps ERP CRM system empowers a company with a customer-centric set of tools,  allowing the organisation to closely manage, with ease, every relationship, including leads, prospects, customers and suppliers.

 

The Enapps’ CRM software module manages the conversion of leads and prospects into new customers by converting their associated opportunities into new business. The Enapps system also supports multiple contacts, contact types and addresses for each customer and supplier along with a 360-degree view of activities and purchase history on a by customer basis. The system also seamlessly integrates with the Sharpspring solution, delivering flexible, affordable and powerful marketing automation, as well as a 2-way synchronisation with Microsoft Outlook, for both calendar and email.

Customer Relationship Management Software

CRM module key benefits

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SharpSpring marketing automation

Elevate marketing campaigns and client communications using the SharpSpring marketing automation platform, which integrates seamlessly with Enapps CRM. The reality of a modern customer journey includes multiple touchpoints and moments with the company brand, which can now be tracked with ease. SharpSpring enables the ability to visualise the engagement of every lead or customer, every time they visit the website, open an email, watch a video and more. This gives the business the visibility to communicate the right way at the right time and the power to gauge the true level of campaign return on investment. Nurturing opportunities has never been so easy.

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Our CRM module feature list includes ...

Contact management

Manage all contact details using multiple contact names and addresses if required.

Pipeline management

Manage the opportunity Sales Pipeline using predefined and editable stages.

Activity management

Every current and all historic activities are all available from one place on the system.

Display on Google Maps

Display any contact type or list of contacts directly on an in-system Google map.

UK postcode lookup

Input addresses quickly and accurately using UK postcode lookup integration.

Search and filter

Interrogate data with swift and accurate search and filter functions, locating and segmenting between thousands of companies and business opportunities.

Opportunities

Store detailed information, track and provide weightings to the sales pipeline along with accessing recent communications.

E-mail integration

E-mail can be sent and received in any part of the system and can be backed-up and recorded for reference. The Enapps system integrates with Microsoft Outlook and can also log emails as activities within the CRM.

Calendar integration

Enapps offers Office 365 Calendar integration enabling the tracking of tasks, diary management and easily accessible agenda visibility.

To do list

Locate and control tasks all from one place on the system.

Contact enrichment

Automatically enrich CRM records with company and contact data using information from one of the largest contact databases in the world.